Christopher R. Key's Resume (Last updated June 21st 2007)

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Christopher R. Key
Owens Cross Roads, Alabama 35763
256-527-7884

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SUMMARY

SENIOR-LEVEL MANAGEMENT: IT Operations

Hands-on technical leader, developer, analyst and support specialist with more than 10 years of experience contributing to advanced corporate performance through skillful alignment of technical resources with corporate objectives. Elevate organizational productivity, efficiency and technical infrastructures/security through development, implementation and management of advanced systems, platforms and technical units.

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KEYWORDS

Change Management - Enterprise IT Architecture - Directory Services - Product Rollout
Sarbanes Oxley - Operational Streamlining - Strategic - Planning
Infrastructure Design - Technology - Process Reengineering - System Improvements
Budgeting - Project Management - Training/Development - Leadership/Motivation
Recruitment/Retention - Team Building - Quality Assurance - Client Assurance

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PROFESSIONAL EXPERIENCE

PricewaterhouseCoopers LLP
Senior Associate - Advisory Services

2002 - Present
Atlanta, Georgia

One of the "Big 4" professional services firms with annual revenue of $22 billion and 33,000 employees. Provides assurance, tax and advisory services to clients across the United States.

Specialize in Identity/Access Management and Systems Implementations. Manage economics such as work-time estimates, expenses, billing and budgets. Analyze business risks, select new systems/products, support project management/planning initiatives, and deliver expert support. Develop staff skills and abilities.
  • Led strategy and design workgroups with business owners, translating business processes into technical specifications for identity and access management programs.
  • Architected enterprise solutions for identity management at Fortune 500 clients, implementing variety of software and hardware.
  • Managed the integration of enterprise applications into access management systems for Fortune 500 clients in support of Sarbanes-Oxley and regulatory compliance efforts.
  • Consolidated an enterprise security organization (CISO) of a Fortune 50 food and beverage company from 3 autonomous units with a total operating budget of $11 million, providing IT security operations.
  • Managed directory services supporting the B2B dealership portal for a global automotive manufacturer.
  • Successfully implemented upgrades of client security services of mixed technologies including Sun Directory Server, CA SiteMinder and portal systems.

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Worldcom, Inc. (MCI)
Directory Services Engineer

2002 - 2002
Clinton, Mississippi

Lead directory architect for the development of the second-generation corporate intranet portal system. Served as a member of Corporate Authentication and Directory Services department providing support of Intranet and Extranet portal directories (LDAP).
  • Managed group's directory server vendor licenses and cataloged corporate directory deployments.
  • Consolidated individual licensing agreements, reducing the annual licensing cost by half.
  • Key member in an effort to integrate the numerous internal directory service organizations and services into a unified consolidated directory platform.
  • Impacted organizational performance through expert planning, management and completion of large-scale technical projects on time and within/under budget.
  • Managed and developed high-availability corporate Internet, Intranet and B2B Extranet presences.

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Worldcom, Inc. (MCI)
System Architect

2000 - 2002
Clinton, Mississippi

Recruited as system administrator in the development of the TeamNet platform, serving as lead architect in developing capabilities of the platform.
  • Designed and extended the LDAP schema.
  • Provided education to application developers on LDAP directory and applying security features.
  • Administered and assisted in development of the corporate Intranet, Internet and B2B Extranet utilizing Apache webserver, applications coded in PHP, LDAP directory services and SQL databases on Sun hardware.
  • Installed and configured Netegrity SiteMinder WebAgents.
  • Improved availability and performance of the TeamNet system.

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Worldcom, Inc. (MCI)
Application Developer II

1999 - 2000
Clinton, Mississippi

Developed applications with PHP scripting language, utilizing LDAP directory services for personalization/security authorization and Oracle databases for large scale/persistent data.
  • Supervised the translation and integration of 30,000 lines of source code and stored procedures from ASP code and SQL server data into PHP and Oracle server databases.
  • Improved an existing broadcast internal email system by developing daemon application using the Perl scripting language.
  • Mentored peer developers in application and database design, program logic and general software development concepts.

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Protective Life Corporation
Web Application Developer

1999 - 1999
Birmingham, Alabama

Recruited to develop and deploy a website for the Dental and Consumer Benefits Division.
  • Established benchmarks and constraints for architecture/environmental standards of the web design.
  • Provided recommendations on site and page design while reducing load from 3 minutes to 25 seconds.
  • Successfully deployed initial web presence for Dental and Consumer Benefits Division.

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University of Alabama
System Administrator/Help Desk Manager

1996 - 1999
Tuscaloosa, Alabama

Managed the delegation of queued support tickets and oversight of the completion of those tickets.
  • Developed and maintained the primary website for the division.
  • Successfully migrated more than 400 end-users from a Novell Netware network to a hybrid Microsoft NT and Novell IntraNetware 4.11 network.

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EDUCATION

University of Alabama
BS in Management Information Systems / Software Engineering


Tuscaloosa, Alabama

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